How do I request a new virtual Forma card?
When your Virtual Forma Card expires, it will not automatically renew. Prior to or upon expiration, navigate to your profile > 'Manage Forma Card' > 'Forma Card' > 'Replace card.' This action will renew your virtual card.
How do I cancel or request a new physical Forma Card?
You can replace or cancel your physical card directly from your Forma account!
Please note that a new Forma card will not be automatically issued upon expiration.
From the web
- Log in to your Forma account
- Click on your name in the top right corner, and select “Forma Card”
- Select “Report lost or stolen” and you can choose to cancel the card or get a replacement sent to your mailing address.
From the app
- Log in to the Forma app
- Tap “Settings”, then “Forma Card”. Swipe to the right to see your physical card, then tap “Replace” and you can choose to cancel the card and get a replacement sent to your mailing address.
Your card will arrive in 3-4 weeks.