If you have an employer-sponsored account that resets periodically, here’s what you need to know.
How Does the Account Reset Work?
When your account resets, the balance is first set to $0.00, and then your new funds are added.
For example, if your account provides $50 per month and resets monthly, you’ll see your balance reset to $0.00 on the first of the month, followed by a $50 credit added the same day.
Why Do Account Resets Happen?
Resets help ensure you make the most of your benefits within the allowed timeframe!
Can I Still Submit Claims After a Reset?
That depends on your company's program rules. If your plan includes a run-out period, you may still be able to submit claims even after a reset.
To check if you have any unused funds from a previous period:
- Go to the Benefits tab.
- Select your account.
- Click “Show unused balance from previous periods.”
You can also learn more in this article: How does the run-out period of my employer-sponsored account work?
When Do Resets Happen?
Your company defines when resets occur.
For example, if you can submit May expenses until June 15th, you have a 15-day run-out period. On June 1st, your balance resets, but you can still submit claims until June 15th.
If your program doesn’t include a run-out period, any unused funds will be forfeited at the end of the period. Learn more about expiring funds here: What are expiring and maximum balances?
To confirm specific details for your account, check your company’s program policy.