How do I start a reimbursement plan?
Setting up a reimbursement plan is easy. Simply submit a single claim for the full amount of your purchase.
If the eligible expense you’re claiming is more than your available account balance, Forma will automatically create a Reimbursement Plan (if your company has enabled this feature). This allows you to receive funds in installments until the full amount is reimbursed or until the end of your program year, depending on your company’s rules. For details specific to your program, please refer to your policy.
You’ll know a Reimbursement Plan is being created if you see the following message after entering the claim amount on the submission screen:
To track your reimbursement plan, log in to your account, go to Claims, and select the claim associated with the reimbursement plan. You’ll see details similar to the example below:
How will I be reimbursed?
After your claim is approved, you’ll first be reimbursed for the remaining balance available in your account. Any remaining amount will then be reimbursed in installments each time new funds are added. These installments are automatically processed on the second day of each funding renewal period. If you don’t have enough funds at any point, the system will apply $0 for that cycle and resume reimbursement once additional funds become available.
Please note: If the program year ends before the full reimbursement amount is paid, any remaining balance may be forfeited depending on your company’s policy. Be sure to review your program guidelines to understand whether reimbursement plans carry over into the next year.
If you have an active subscription through the Forma Store that renews on the first of the month and also have a reimbursement plan, the subscription will be processed first. Any remaining funds will then be applied to the reimbursement plan.
Example
Let’s say you receive a $100 Wellness benefit deposit on the first of each month, and you currently have $100 available.
You purchase an eligible item for $800 and file a claim for $800, which is approved on January 14. You’ll first be reimbursed the full available balance of $100 from your Wellness benefit.
On February 1, you will receive your next $100 Wellness funds. On February 2, $100 will be reimbursed again.
This cycle will continue until the original $800 claim is fully reimbursed, or until the program year ends, based on your employer's policy.
What doesn't qualify as a reimbursement plan?
Reimbursement plans should not be used for recurring expenses, such as a monthly gym membership. They are intended for one-time purchases, such as an annual gym membership paid upfront.