How do I start a reimbursement plan?
Setting up the Reimbursement Plan is automatic—just file a single claim for the total purchase amount.
When you file a claim for an eligible expense that exceeds your available account balance, a “Reimbursement Plan” may be created (if your company permits this feature). This plan enables you to receive reimbursement in installments until the full amount is paid. You will only see a reimbursement plan if the following message appears after entering the claim amount on the submission screen:
How will I be reimbursed?
Once the claim is reviewed, you will first be reimbursed the available balance in your account. Then, Forma will pull from your available balance each month on the date of approval to continue reimbursing the claim until the full amount is paid off. If you don’t have enough funds at any point, $0 will be applied to the claim for that period.
Please note that if the program year ends before you receive the full reimbursement, any remaining balance may be forfeited depending on your company’s policy. Be sure to check the program policy to understand if reimbursement plans carry over into the next program year.
Example
Let’s say you receive a $100 Wellness benefit deposit on the first of each month, and you currently have $100 available.
You purchase an eligible item for $800 and file a claim for $800, which is approved on January 14. You’ll first be reimbursed the full available balance of $100 from your Wellness benefit.
On February 1, your next $100 Wellness deposit will be made. On February 14 (the day the claim was approved), $100 will be reimbursed again.
This cycle will continue until the original $800 claim is fully reimbursed.
What doesn't qualify as a reimbursement plan?
Reimbursement plans should not be used for recurring expenses, such as a monthly gym membership. They are intended for one-time purchases, such as an annual gym membership paid upfront.
Claim status page, explained.