General

Forma Card

• How do I add or update my mailing address?
• What is the difference between Authorization and Adjudication?
• Why would I lock my Forma Card?
• Is my Pre-tax Forma Card different from my regular Forma Card?
• How do I add my Forma Card to my mobile wallet?

General

• How can I view what products and services are eligible under my program?
• How can I get in touch with Forma?
• Troubleshooting common browser issues

Linking a bank account

• Setting up your bank account for direct deposit (ACH payments)
• How do I update my linked bank account or back up card information?

Log in to Forma

• Account registration flow
• What are the different ways to log in to Forma?